Policies & Guidelines - Taos Motor Lodge

Check-In/Check-Out

Check-in: Begins at 3:00 on your check-in date.
Check-out: By 11:00 AM on your check-out date.
If you need to request for an early check-in or late check-out, simply reply to your pre-arrival SMS that we sent you or ask one of our team members in the lobby. Please note that this is subject to availability.
Your luggage can be stored before your check-in or after your check-out.

A valid credit card will be required upon check-in.
A pre-authorization hold of $50.00 is taken at the time of check-in to guarantee any incidental charges.
This pre-authorization hold will be released upon check-out as a reversal (i.e. will not appear as a refund), and it may take up to 3-10 business days for the hold to disappear from your bank account/ bank statement, depending on your financial institution

Our regular front desk hours are 08:00 AM to 10:00 PM (please note if there are any seasonal closures, or if hours vary based on high vs. low season throughout the year).
If you will be arriving after hours, please contact us as early as possible via text at 1-877-644-0969 or email at mark@taosmotorlodge.com, with a minimum of 24 hours notice so we can provide you with instructions for arrival.

A crib can be supplied. Please reach out ahead of time to confirm if there will be one available during your stay.
The hotel is wheelchair accessible.
Free Wi-Fi is available in our public areas and guest rooms.
Parking is available on site.
Pets are allowed with a $50.00 non-refundable fee per pet.

For detailed information about our cancellation policy, please refer to your booking confirmation email or the cancellation policy provided at the time of your reservation.
The specific cancellation policy can vary depending on whether you have booked directly on our hotel website, or on an Online Travel Agency website (e.g. Booking.com, Expedia, etc.).
If you should need to modify or cancel an existing reservation, please refer to the “Reservations“ section of the FAQ.